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GUARANTEED BIKE REPLACEMENT PROGRAM

Bike Replacement Warranty

Please read carefully


We offer a Guaranteed Bike Replacement program for both stolen and accident-destroyed bikes as follows:


A $100.00 fee paid at the time of purchase covers:

  • One replacement bike equal to the original bike if it has been stolen while properly locked. This means locking only one bike per lock using only the U-Lock provided by CTR Bikes and the bike having been correctly locked to a secure object. (Review CTR Bikes’ video to see exactly how to lock the bike.)
  • An accident-destroyed bike that has an estimated repair cost close to the original value of the bike.
  • Add the Guaranteed Bike Replacement Program to your shopping cart when you shop for accessories.

If a bike is stolen while incorrectly locked with the wrong lock or our U-lock, or not locked at all, we are unable to replace it. We urge you to review our theft prevention video and to lock your bike exactly as shown.

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